Preparing for your sales or sales upskilling exam? Make the grade with this SAP S/4HANA Sales 1909 and 2020 certification study guide! From availability checks to shipping, this guide will review the key technical and functional knowledge you need to pass the test. Explore test methodology, key concepts for each topic area, and practice questions and answers. Your path to sales certification begins here!Highlights include:1) Exams C_TS460_1909 and C_TS460_2020 2) Upskilling exams C_TS462_1909 and C_TS462_20203) Organizational structures4) Master data5) Sales documents6) Availability checks7) Pricing8) Shipping9) Billing10) Simplifications

Darío Franco is an experienced SAP S/4HANA business analyst who has over 13 years of functional and technical SAP experience. His background is in sales and distribution, but he has practical knowledge across a wide range of functions such as order-to-cash, materials management, logistics execution, procure-to-pay, service management, warehouse management, ABAP programming, and EDI. His focus is on using S/4HANA to create robust solutions that deliver real results to businesses.

... Target Audience ... 15 ... Structure of This Book ... 15 ... Techniques You'll Master ... 16 ... Practice Questions ... 20 ... Summary ... 21 ... Acknowledgments ... 21 ... Audience for This Book ... 24 ... Certifications for SAP S/4HANA Sales ... 25 ... SAP Training and Adoption Courses ... 33 ... SAP Learning Hub ... 34 ... Tips for Taking the Certification Exams ... 36 ... Additional Learning Resources ... 40 ... Summary ... 43 1.1 ... Objectives of This Portion of the Test ... 46 1.2 ... SAP Fiori User Experience for SAP S/4HANA ... 47 1.3 ... SAP HANA Database ... 55 1.4 ... SAP Best Practices ... 57 1.5 ... SAP Activate Methodology ... 60 1.6 ... SAP S/4HANA Embedded Analytics ... 61 1.7 ... SAP Smart Business ... 65 1.8 ... SAP Extended Warehouse Management ... 73 1.9 ... Important Terminology ... 83 1.10 ... Practice Questions ... 86 1.11 ... Practice Question Answers and Explanations ... 91 1.12 ... Takeaway ... 94 1.13 ... Summary ... 95 2.1 ... Objectives of This Portion of the Test ... 98 2.2 ... Maintaining Organizational Units in Accounting ... 99 2.3 ... Maintaining and Assigning Organizational Units in Sales and Distribution ... 103 2.4 ... Maintaining and Assigning Organizational Units in Logistics ... 110 2.5 ... Important Terminology ... 112 2.6 ... Practice Questions ... 114 2.7 ... Practice Question Answers and Explanations ... 116 2.8 ... Takeaway ... 118 2.9 ... Summary ... 118 3.1 ... Objectives of This Portion of the Test ... 120 3.2 ... Maintaining Material Master Data ... 121 3.3 ... Maintaining Customer-Material Info Records ... 132 3.4 ... Maintaining Condition Master Data for Pricing ... 136 3.5 ... Important Terminology ... 144 3.6 ... Practice Questions ... 145 3.7 ... Practice Question Answers and Explanations ... 148 3.8 ... Takeaway ... 150 3.9 ... Summary ... 151 4.1 ... Objectives of This Portion of the Test ... 154 4.2 ... Controlling Sales Documents ... 155 4.3 ... Understanding Item Categories ... 161 4.4 ... Using Bill of Materials in Sales Documents ... 170 4.5 ... Understanding Schedule Line Categories ... 175 4.6 ... Understanding Sales Contracts ... 179 4.7 ... Important Terminology ... 189 4.8 ... Practice Questions ... 190 4.9 ... Practice Question Answers and Explanations ... 194 4.10 ... Takeaway ... 197 4.11 ... Summary ... 198 5.1 ... Objectives of This Portion of the Test ... 200 5.2 ... Setting Up Incompleteness Procedures ... 201 5.3 ... Setting Up Partner Determination ... 210 5.4 ... Condition Technique Overview ... 215 5.5 ... Setting Up Material Determination ... 216 5.6 ... Setting Up Material Listing and Exclusion ... 220 5.7 ... Setting Up Free Goods ... 223 5.8 ... Important Terminology ... 227 5.9 ... Practice Questions ... 228 5.10 ... Practice Question Answers and Explanations ... 232 5.11 ... Takeaway ... 235 5.12 ... Summary ... 235 6.1 ... Objectives of This Portion of the Test ... 238 6.2 ... Setting Up Copy Control ... 239 6.3 ... Setting Up the Text Control ... 249 6.4 ... Output Control Based on Table NAST ... 253 6.5 ... Enhancements and Modifications ... 260 6.6 ... Important Terminology ... 263 6.7 ... Practice Questions ... 265 6.8 ... Practice Question Answers and Explanations ... 268 6.9 ... Takeaway ... 270 6.10 ... Summary ... 270 7.1 ... Objectives of This Portion of the Test ... 274 7.2 ... Product Availability Check ... 275 7.3 ... Transfer of Requirements ... 285 7.4 ... Availability Check with Available-to-Promise Logic ... 289 7.5 ... Advanced Available-to-Promise ... 294 7.6 ... Important Terminology ... 301 7.7 ... Practice Questions ... 303 7.8 ... Practice Question Answers and Explanations ... 307 7.9 ... Takeaway ... 310 7.10 ... Summary ... 311 8.1 ... Objectives of This Portion of the Test ... 315 8.2 ... Configuring Pricing ... 315 8.3 ... Applying Special Pricing Functions ... 330 8.4 ... Special Condition Types ... 341 8.5 ... Condition Contract Management ... 342 8.6 ... Important Terminology ... 347 8.7 ... Practice Questions ... 348 8.8 ... Practice Question Answers and Explanations ... 351 8.9 ... Takeaway ... 354 8.10 ... Summary ... 355 9.1 ... Objectives of This Portion of the Test ... 358 9.2 ... Order-to-Cash Process ... 359 9.3 ... Using Sales Inquiries and Quotations ... 362 9.4 ... Origin of Data in Sales Documents ... 365 9.5 ... Reference Status and Copying Rules ... 369 9.6 ... Using Special Sales Orders ... 371 9.7 ... Executing Special Business Processes in Sales ... 372 9.8 ... Complaints Processing ... 381 9.9 ... Important Terminology ... 385 9.10 ... Practice Questions ... 386 9.11 ... Practice Question Answers and Explanations ... 390 9.12 ... Takeaway ... 393 9.13 ... Summary ... 393 10.1 ... Objectives of This Portion of the Test ... 396 10.2 ... Outbound Deliveries ... 397 10.3 ... Controlling Delivery Documents ... 400 10.4 ... Order Combination in Delivery Processing ... 406 10.5 ... Adjusting Automatic Determination of Relevant Fields for Outbound Delivery Creation ... 407 10.6 ... Adjusting Delivery and Transportation Scheduling ... 414 10.7 ... Using Goods Issue for Outbound Deliveries ... 419 10.8 ... Important Terminology ... 421 10.9 ... Practice Questions ... 422 10.10 ... Practice Question Answers and Explanations ... 426 10.11 ... Takeaway ... 428 10.12 ... Summary ... 429 11.1 ... Objectives of This Portion of the Test ... 432 11.2 ... Controlling Billing Documents ... 433 11.3 ... Creating Billing Documents ... 439 11.4 ... Analyzing Invoice Combinations and Invoice Splits ... 447 11.5 ... Using Preliminary Billing Documents ... 452 11.6 ... Billing Plans and Down Payment Processing ... 455 11.7 ... Using Invoice Lists ... 463 11.8 ... Setting Up Account Determination ... 466 11.9 ... Important Terminology ... 468 11.10 ... Practice Questions ... 470 11.11 ... Practice Question Answers and Explanations ... 473 11.12 ... Takeaway ... 476 11.13 ... Summary ... 476 12.1 ... Objectives of This Portion of the Test ... 478 12.2 ... SAP S/4HANA Simplification List ... 478 12.3 ... Business Partners ... 479 12.4 ... Settlement Management ... 484 12.5 ... Output Management through BRFplus ... 486 12.6 ... Credit Management Amendments ... 491 12.7 ... Foreign Trade Amendments ... 494 12.8 ... Sales Data Model Changes ... 496 12.9 ... Important Terminology ... 499 12.10 ... Practice Questions ... 501 12.11 ... Practice Question Answers and Explanations ... 505 12.12 ... Takeaway ... 508 12.13 ... Summary ... 510 13.1 ... Objectives of This Portion of the Test ... 512 13.2 ... The Intelligent Enterprise ... 513 13.3 ... Machine Learning: Predicted Delivery Delay App ... 522 13.4 ... Big Data: Sales Monitoring and Analytics ... 525 13.5 ... Intelligent Technology Add-Ons ... 529 13.6 ... Important Terminology ... 532 13.7 ... Practice Questions ... 533 13.8 ... Practice Question Answers and Explanations ... 535 13.9 ... Takeaway ... 537 13.10 ... Summary ... 537