This study used a qualitative research methodology to explore using Participatory Design (PD) as an alternative to traditional instructional design for workplace learning. The results achieved indicate that PD can be used to design learning activities for workplace learning provided that some conditions are met and precautions taken. In particular, PD for workplace learning is more effective when structured as a project and managed properly. A model of PD is therefore proposed that clearly situates this activity within a project management framework. Study results also suggest that organizations wishing to use PD should carefully consider their context and how it may affect individual or team participation.

As a workplace learning architect, Dr. Guillemette works with organizational leaders to leverage learning for improved individual and organizational performance. During a career of more than 35 years, he has been involved in all aspects of designing, delivering and managing workplace learning.