Managing a band is a challenge, similar to managing a small or medium-sized enterprise. A type of band particularly difficult to manage is a telephone band that does not have a fixed line-up of musicians. Together, the musicians form a virtual organisation. Every participant in the organisation brings in a certain set of skills, has specific business goals, and has to bear some risks. The major findings include a thorough documentation of activities involved in managing a medium-sized telephone band which are explained in more detail by modelling the processes. Emphasising the use of information and communication technologies, the results provide a chronological sequence of activities that may generally be used for band and event management.

Christine Bauer, born 1979 in Vienna (Austria), is assistant professor at the Institute for Management Information Systems at the Vienna University of Economics and Business. She holds a Doctoral degree in Social and Economic Sciences, and Master’s degrees in International Business Administration as well as in Business Informatics. Her research focuses on context-adaptive information systems, human-computer interaction, and the creative industries.

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