Initiatives at a cross-cultural level, where libraries, museums and archives work together in creating digital libraries, and making their cultural heritage collections available online, are emerging. Leading academic researchers from the cultural heritage and the publishers sectors approach this issue: - Digital library user experience: a focus on current user research; Digital library content: what users want and how they use it; Strategies for institutions: how cultural institutions and publishers respond to the digital challenge.

Ingeborg Verheul, IFLA Headquarters, The Hague, The Netherlands; Anna Maria Tammaro, University of Parma, Italy; Steve W. Witt, Center for Global Studies, University of Illinois Urbana-Champaign, Champaign, United States