Get the most out of your Quality Management system in SAP! From QM configuration to business process management to working in the system, this is the resource you need. Get a 360-degree view of the component, learn about QM concepts like samples and certificates, and set up essential master data. Once you've covered the basics, you'll learn how QM works with other components in the supply chain, and learn how to use workflow tools like the Classification System and Engineering Change Management. Highlights: Master data and structureQM configurationEngineering Change ManagementDocument Management SystemFailure Mode and Effects Analysis (FMEA) and Control Plan (CP)Audit ManagementMonitoring and controlStakeholder notificationsWorkflow toolsIntegration with SAP components

InhaltsangabeAcknowledgments.23 Foreword.25 Introduction.27 PART I Quality Management Core Concepts 1 Quality Management in SAP ERP.37 1.1 Organizational Structures in SAP ERP.39 1.2 Quality Management in the SAP Landscape.42 1.3 Business Processes in QM.44 1.4 Integration with Other Components.54 1.5 Summary.56 2 Quality Planning.57 2.1 Quality Management View in Material Master.59 2.2 Master Record.70 2.3 Master Recipe or Routing.73 2.4 Reference Operation Set.74 2.5 Work Center.74 2.6 Inspection Method.76 2.7 Quality Agreements.78 2.8 Quality Information Record.80 2.9 Master Inspection Characteristic (MIC).81 2.10 Sampling Procedure.91 2.11 Inspection Plan.94 2.12 Material Specification.108 2.13 Summary.110 3 Quality Inspection.111 3.1 Business Processes in Quality Inspection.112 3.2 Optimization Features of Inspection Planning and Quality Inspection.129 3.3 Multiple Specifications.152 3.4 Configuration Basics: Quality Planning and Quality Inspection.170 3.5 Summary.212 PART II Quality Management Integration with Logistics Components 4 Integrating QM with Materials Management.215 4.1 Configuration Basics.216 4.2 Procurement Business Processes.219 4.3 Pilot Run Inspection: Inspection Type 0102.231 4.4 Subcontracting: Inspection Type 0130.236 4.5 Inventory Management Processes.241 4.6 Handling Inspection Stock at QM Activation: Inspection Type 0800.248 4.7 Summary.251 5 Integrating QM with Production Planning.253 5.1 Configuration Basics.254 5.2 Master Data.259 5.3 Business Processes in Production Planning.263 5.4 Summary.282 6 Integrating QM with Sales and Distribution.283 6.1 Configuration Basics.284 6.2 Master Data.285 6.3 Business Processes.287 6.4 Summary.295 7 Integrating QM with Plant Maintenance.297 7.1 Deciding Which SAP ERP Components to Implement.298 7.2 Defining Test Equipment.300 7.3 Configuration Basics.302 7.4 Test Equipment Master Data.305 7.5 Business Processes in Test Equipment Management.322 7.6 Summary.329 8 Optimizing Quality Management.331 8.1 Dynamic Modification Rule (DMR).332 8.2 Recurring Inspection, Best Before Date, and Shelf Life Expiration Date.346 8.3 Active Ingredient Management.354 8.4 Batch Derivation.375 8.5 Summary.385 PART III Quality Management Workflow Tools 9 Sample Management.389 9.1 Plant Settings: Sample Management.390 9.2 Master Data.391 9.3 Business Processes in Sample Management.396 9.4 Physical Sample Drawing with Reference: Production Processes.408 9.5 Configuration Basics.411 9.6 Summary.413 10 Quality Certificates.415 10.1 Incoming Quality Certificates.415 10.2 Outgoing Quality Certificates.427 10.3 Summary.437 11 Quality Notification.439 11.1 Workflow.440 11.2 Quality Notification in Sales and Distribution.442 11.3 Quality Notification in Production.457 11.4 Quality Notification in Procurement.460 11.5 Quality Notification Tools.464 11.6 Configuration Basics: Quality Notification.475 11.7 Summary.482 12 Quality Costs.483 12.1 QualityRelated Costs.484 12.2 Master Data Setup for Quality Costs.486 12.3 Business Processes.493

1.1 Organizational Structures in SAP ERP …39 1.2 Quality Management in the SAP Landscape …42 1.3 Business Processes in QM …44 1.4 Integration with Other Components …54 1.5 Summary …56 2.1 Quality Management View in Material Master …59 2.2 Master Record …70 2.3 Master Recipe or Routing …73 2.4 Reference Operation Set …74 2.5 Work Center …74 2.6 Inspection Method …76 2.7 Quality Agreements …78 2.8 Quality Information Record …80 2.9 Master Inspection Characteristic (MIC) …81 2.10 Sampling Procedure …91 2.11 Inspection Plan …94 2.12 Material Specification …108 2.13 Summary …110 3.1 Business Processes in Quality Inspection …112 3.2 Optimization Features of Inspection Planning and Quality Inspection …129 3.3 Multiple Specifications …152 3.4 Configuration Basics: Quality Planning and Quality Inspection …170 3.5 Summary …212 4.1 Configuration Basics …216 4.2 Procurement Business Processes …219 4.3 Pilot Run Inspection: Inspection Type 0102 …231 4.4 Subcontracting: Inspection Type 0130 …236 4.5 Inventory Management Processes …241 4.6 Handling Inspection Stock at QM Activation: Inspection Type 0800 …248 4.7 Summary …251 5.1 Configuration Basics …254 5.2 Master Data …259 5.3 Business Processes in Production Planning …263 5.4 Summary …282 6.1 Configuration Basics …284 6.2 Master Data …285 6.3 Business Processes …287 6.4 Summary …295 7.1 Deciding Which SAP ERP Components to Implement …298 7.2 Defining Test Equipment …300 7.3 Configuration Basics …302 7.4 Test Equipment Master Data …305 7.5 Business Processes in Test Equipment Management …322 7.6 Summary …329 8.1 Dynamic Modification Rule (DMR) …332 8.2 Recurring Inspection, Best Before Date, and Shelf Life Expiration Date …346 8.3 Active Ingredient Management …354 8.4 Batch Derivation …375 8.5 Summary …385 9.1 Plant Settings: Sample Management …390 9.2 Master Data …391 9.3 Business Processes in Sample Management …396 9.4 Physical Sample Drawing with Reference: Production Processes …408 9.5 Configuration Basics …411 9.6 Summary …413 10.1 Incoming Quality Certificates …415 10.2 Outgoing Quality Certificates …427 10.3 Summary …437 11.1 Workflow …440 11.2 Quality Notification in Sales and Distribution …442 11.3 Quality Notification in Production …457 11.4 Quality Notification in Procurement …460 11.5 Quality Notification Tools …464 11.6 Configuration Basics: Quality Notification …475 11.7 Summary …482 12.1 Quality-Related Costs …484 12.2 Master Data Setup for Quality Costs …486 12.3 Business Processes …493 12.4 Configuration Basics: Quality Costs …506 12.5 Summary …507 13.1 Overview …510 13.2 Assigning the Material Class to the Material Master …516 13.3 Finding Objects in Classes …518 13.4 Summary …520 14.1 ECM Configuration …522 14.2 Change Master …536 14.3 Engineering Change Request/Engineering Change Order …542 14.4 ECR/ECO Step-by-Step Approach: At a Glance …550 14.5 Summary …552 15.1 Configuration Basics …555 15.2 Digital Signature in QM Business Processes …564 15.3 Digital Signature Logs …566 15.4 Summary …568 16.1 Configuration Basics: Document Type …569 16.2 Business Processes in DMS …581 16.3 DMS Integration in QM Processes …594 16.4 Summary …597 17.1 Overview …601 17.2 Set Up EWS …603 17.3 Schedule an EWS …611 17.4 EWS in Action …612 17.5 Exception Analysis …615 17.6 Summary …616 18.1 The Basics of Reporting …618 18.2 Standard Analyses …628 18.3 QM Cockpit for Evaluations …638 18.4 Data Browser …640 18.5 SAP Query …642 18.6 QuickViewer …653 18.7 Assign a Transaction Code to a Query …654 18.8 Flexible Evaluation …655 18.9 Batch Information Cockpit …659 18.10 Summary …661 19.1 Vendor Evaluation …664 19.2 Quality Level …680 19.3 Statistical Process Control (SPC) …683 19.4 Summary …694 20.1 Overview …697 20.2 Setting Up Audit Management …700 20.3 Business Processes in Audit Management …708 20.4 Productivity Tools and Audit Monitor …717 20.5 Audit Inspection: Inspection Type 17 …721 20.6 Configuration Basics: Audit Management …722 20.7 Summary …726 21.1 Integration Aspects …728 21.2 Master Data in Stability Study …729 21.3 Business Processes in Stability Study …730 21.4 Configuration Basics: Stability Study …758 21.5 Summary …766 22.1 FMEA Process Overview …770 22.2 Set Up FMEA …774 22.3 Business Processes in FMEA …796 22.4 Question List …808 22.5 FMEA Monitor …812 22.6 Control Plan …814 22.7 Configuration Basics: FMEA and Control Plan …822 22.8 Summary …832