NEIL HARRIS has worked as a Clinical Nurse Specialist within Community Mental Health Teams, dedicated to people with serious mental illness since 1985. STEVE WILLIAMS co-ordinates and leads the family intervention programme within the early psychosis service at Salford and Trafford. TIM BRADSHAW currently works for COPE (Collaboration on Psychosocial Education) at the University of Manchester, where he is a programme director for the BSc (Hons) Psychosocial Interventions Course.